Early check-in and late check-out are subject to availability and may incur additional charges.
A valid credit/debit card is required to guarantee all reservations.
Full payment must be completed prior to check-out.
Additional guests beyond the confirmed number may incur extra charges or be denied entry.
Children under 6 years stay free when using existing bedding.
Children aged 6–11 years are charged at a child rate.
Guests aged 12 years and above are considered adults.
Extra beds or sofa beds are available on request and subject to availability.
Additional charges apply per night.
Guests staying in villas are responsible for maintaining the property condition.
Private facilities (e.g., pool, garden) must be used responsibly.
Parties or events are not allowed unless pre-approved by management.
All indoor areas, including rooms and villas, are non-smoking.
Designated smoking areas are available.
A cleaning fee will be charged for violations.
Pets are not permitted, except for registered service animals.
Guests will be held responsible for any damage or loss to resort property.
Repair or replacement costs will be charged accordingly.
Guests are expected to maintain respectful behavior.
The resort reserves the right to remove guests who violate policies or disturb others.
The resort is not liable for cancellations or disruptions caused by events beyond control (e.g., natural disasters, government restrictions).
The management reserves the right to amend policies, refuse service, or cancel bookings if necessary.